57 Jobs in Reading, PA
Mast Roofing & Construction is Hiring a Client Care Representative Near Reading, PA
At Mast Roofing & Construction, we help homeowners. How? By keeping a safe roof over their head and advising them about all aspects of the exterior of their home. We've been doing this for over 25 years, and we're really good at it. So, lots of people call us and we need help!
We're looking for someone who:
- Likes to talk to people on the phone – because it's an important way that we connect with our clients
- Has high attention to detail – because our clients wouldn't like it if we show up at 4:00am instead of 4:00pm
- Understands the importance of constantly improving – because we are doing just that. We are a growing company and expect you to grow along with us!
- Can be an influencer – because we are not the only option a prospective client has
- Likes to follow a process – because a well-thought-out process is what gets our client a great experience
What would I be doing?
- Answering incoming calls
- Following a script when asking questions to make sure we get all the information we need
- Entering information into our computer program
- Scheduling clients for service calls and estimates
- Making outbound calls to confirm appointments
What about the pay and benefits?
- $18/hr. base depending on experience level
- Plus SPIFFS and Bonuses
- Personalized Training
- Paid Holidays (we even count your birthday as a holiday!)
- 100% IRA match up to 3%
- Paid Time Off
- Medical/Dental/Vision Insurance Plans
- Year-end Bonus
Sound interesting? Check out our website to learn more about us and fill out an application while you're there! **All applications are confidential**
Job Summary
Full Time
$38k-48k (estimate)
02/21/2024
05/16/2024
The job skills required for Client Care Representative include Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
03/27/2022: New Haven, CT
Customer service representatives document their exchanges with clients, often using customer relationship management software.
06/08/2022: Honolulu, HI
They help customers compare products and services and advise clients about which options meet their needs.
05/04/2022: San Jose, CA
When customers experience problems with products and services, these support representatives handle complaints.
05/12/2022: New Haven, CT
Representatives keep records of customer interactions, process customer accounts and file documents
03/15/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
04/10/2022: Lawton, OK
Take note that workplace skills are crucial to being an effective customer service representative.
04/19/2022: Hopkinsville, KY
Measure and analyze customer feedback and have a clear escalation pathway.
06/01/2022: Akron, OH
Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
04/25/2022: Salt Lake City, UT
When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
05/01/2022: Johnstown, PA
Step 3: View the best colleges and universities for Client Care Representative.
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